Help Centre

Learn about managed IT topics for Australian businesses and quickly jump to providers who offer each service.

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Cybersecurity

How do I secure our Wi-Fi network for remote workers?

Protecting your business Wi-Fi for remote workers reduces cyber risks, downtime, and data breaches by ensuring secure connections and strong access controls.

Australia Cybersecurity Network Small Business

How do I train my employees to spot cyber threats?

Training your employees to recognise cyber threats is a key step in protecting your business from data breaches, downtime, and loss of customer trust. Simple, regular education combined with clear reporting processes can significantly reduce your cyber risk.

Australia Cybersecurity Small Business

When should we replace outdated computers for security reasons?

Using outdated computers that no longer receive security updates increases your business's risk of cyber attacks, data loss, and downtime. Learn when and how to replace old devices to protect your operations and customer data.

Australia Cybersecurity Security Small Business

How do I protect my business from email phishing scams?

Phishing emails trick staff into revealing data or installing malware, risking downtime, data loss, and customer trust. Learn practical steps Australian SMBs can take to reduce this threat.

Australia Cybersecurity Small Business

What are the signs our business network has been hacked?

Recognising early signs of a network breach can help Australian small businesses reduce downtime, data loss, and reputational damage. Learn practical steps to detect and respond to hacking attempts.

Australia Cybersecurity Network Small Business

Can a small team handle cybersecurity without in-house IT?

Small teams often lack the specialised skills and resources to manage cybersecurity alone, leaving Australian businesses vulnerable to costly cyber incidents. Partnering with a trusted IT provider can help protect your data, maintain productivity, and meet compliance requirements.

Australia Cybersecurity Small Business

What happens if a staff member clicks a suspicious link?

Clicking a suspicious link can expose your business to malware, ransomware, or data theft, causing downtime and damaging customer trust. Learn practical steps to reduce this risk and respond effectively.

Australia Cybersecurity Small Business

Do we need separate devices for personal and business use?

Using separate devices for personal and business use reduces cybersecurity risks such as malware infections and data breaches, helping Australian SMBs protect their operations and customer trust.

Australia Cybersecurity Small Business

Does using public Wi-Fi put our business at risk?

Connecting to public Wi-Fi can expose your business to cyber risks like data breaches and downtime. Learn practical steps to protect your company's sensitive information when staff work remotely or on the go.

Australia Cybersecurity Small Business

Is it okay to use free antivirus tools for business computers?

Free antivirus tools provide basic protection but often lack the features needed to safeguard Australian small businesses from evolving cyber threats. Learn why comprehensive security matters and what practical steps you can take.

Australia Cybersecurity Small Business

Do we really need a password manager for our team?

A password manager helps your team use strong, unique passwords securely, reducing cyber risks and protecting your business from costly breaches and downtime.

Australia Cybersecurity Small Business

How do I check if our website is vulnerable to attacks?

Checking your website for vulnerabilities helps prevent cyberattacks that can cause downtime, data loss, and damage to customer trust. Learn practical steps to assess and improve your site's security.

Australia Cybersecurity Small Business

How often should we run security audits on our systems?

Security audits help identify vulnerabilities before they cause harm. Australian small businesses should schedule audits at least twice a year and after major IT changes to protect data, maintain productivity, and meet compliance expectations.

Australia Cybersecurity Security Small Business

Hardware & Device Support

Can a small business manage devices without an IT team?

Small Australian businesses can manage devices without an IT team by following best practices and possibly partnering with managed IT services to reduce downtime, security risks, and productivity loss.