Help Centre

Learn about managed IT topics for Australian businesses and quickly jump to providers who offer each service.

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All Backup & Disaster Recovery (29) Cloud Services (25) Compliance & Risk (26) Cybersecurity (29) Hardware & Device Support (27) IT Consulting & vCIO (24) IT Support & Help Desk (24) Managed IT Services (28) Microsoft 365 & Email (29) Network Management (27) Servers & Infrastructure (26) VoIP & Phone Systems (27)

Microsoft 365 & Email

How do I migrate old emails to a new system safely?

Moving your business emails to a new system like Microsoft 365 requires careful planning to avoid downtime, data loss, and security risks. Here's a practical guide tailored for Australian small businesses.

Australia Microsoft 365 & Email Small Business

Network Management

What happens if our Wi-Fi router fails during business hours?

If your business Wi-Fi router fails during the day, it can disrupt operations and productivity. Understanding how to prepare and respond can minimise downtime and protect your business.

Australia Network Management Small Business

Why does my VPN disconnect during video calls?

VPN disconnections during video calls often happen because the secure connection struggles with high bandwidth demands, impacting productivity and security for Australian SMBs.

Australia Network Management Small Business

Why is my internet speed slower than what we pay for?

If your business internet feels slower than what you pay for, it's often due to factors like network setup, device usage, or ISP limitations. Understanding these can help protect productivity and customer trust.

Australia Network Management Small Business

When should we upgrade our network hardware?

Knowing when to upgrade your network hardware is key to maintaining fast, secure, and reliable connections that support your business growth and protect against cyber risks.

Australia Network Network Management Small Business

Should we limit the number of devices on our network?

Limiting and managing devices on your business network helps prevent slowdowns, security risks, and downtime, ensuring your network runs smoothly and safely.

Australia Network Network Management Small Business

When should we replace old network cables and switches?

Old or faulty network cables and switches can cause slow connections, downtime, and security risks. Knowing when to replace them helps keep your business running smoothly and securely.

Australia Network Network Management Small Business

Can network issues cause email delivery problems?

Network problems can disrupt email delivery by causing delays or failures, impacting productivity and customer trust. Understanding and managing your network setup helps keep emails flowing smoothly.

Australia Network Network Management Small Business

Should we use a password manager for network devices?

Using a password manager for your network devices helps Australian small businesses secure access, reduce downtime, and protect sensitive data by organising and controlling device passwords safely.

Australia Network Network Management Small Business

How do I securely connect remote workers to our office network?

Secure remote connections protect your business data and keep staff productive by ensuring safe access to your office network from anywhere.

Australia Network Network Management Small Business

Is it better to hire a managed IT service for network issues?

Hiring a managed IT service to handle your network can reduce downtime, improve security, and boost staff productivity by ensuring your business network runs smoothly and securely.

Australia Network Network Management Small Business

Can a small business afford professional network monitoring?

Professional network monitoring helps small Australian businesses detect and fix IT issues early, reducing downtime and cyber risks without breaking the budget.

Australia Network Network Management Small Business

Why does my office Wi-Fi keep dropping out?

Frequent office Wi-Fi dropouts often signal equipment or network design issues that can disrupt productivity and customer interactions. Here's how Australian small businesses can identify and address common causes.

Australia Network Management Small Business

Is it better to use wired or wireless connections for office PCs?

Choosing wired or wireless connections for office PCs impacts network speed, reliability, and security—key factors for Australian SMB productivity and data protection.

Australia Network Management Small Business

Should my business use separate networks for staff and guests?

Using separate networks for staff and guests helps protect your business data, reduce cyber risks, and maintain smooth operations. Learn why this matters and what you can do next.

Australia Network Management Small Business

Is it worth investing in a mesh Wi-Fi system for our office?

Mesh Wi-Fi systems can improve office wireless coverage and reliability, reducing downtime and boosting productivity for Australian small businesses.

Australia Network Management Small Business

Do we need regular network security audits?

Regular network security audits help Australian small businesses identify vulnerabilities before they lead to costly downtime or data breaches. Learn what to ask your IT provider and practical steps to protect your network.

Australia Network Network Management Security Small Business

How do I set up secure guest Wi-Fi for clients?

Providing a separate, secure guest Wi-Fi network protects your business systems from cyber risks while offering safe internet access to visitors. Learn practical steps to set this up effectively.

Australia Network Management Small Business

How do I stop employees from accessing unsafe websites at work?

Restricting employee access to unsafe websites helps protect your business from cyber threats, downtime, and productivity loss. Learn practical steps Australian SMBs can take to manage this risk effectively.

Australia Network Management Small Business

How do I troubleshoot slow Wi-Fi in certain office areas?

Slow Wi-Fi in parts of your office can reduce productivity and disrupt workflows. Learn practical steps to identify causes and work with your IT provider to improve network performance.

Australia Network Management Small Business

What happens if our network is down for a whole day?

A full day of network downtime can halt your business operations, impact revenue, and damage customer trust. Understanding the risks and working with a managed IT provider can help minimise disruption.

Australia Network Network Management Small Business

Do we need to update network passwords regularly?

Regularly updating your network passwords is a key step to protect your business from cyber risks, data loss, and operational downtime. Here's why it matters and how to manage it effectively.

Australia Network Network Management Small Business

Do I need a firewall for a small office network?

A firewall is essential for protecting your small office network from cyber threats, helping to reduce downtime and safeguard sensitive data. Learn what questions to ask your IT provider and practical steps to improve your network security.

Australia Network Network Management Small Business

Is it worth paying for business-grade Wi-Fi equipment?

Business-grade Wi-Fi equipment offers stronger, more secure, and more reliable wireless networks that help Australian small and mid-sized businesses avoid downtime, improve productivity, and protect sensitive data.

Australia Network Management Small Business

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Looking for something specific?

Microsoft 365 & Email

Network Management

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