AnyDesk is a remote desktop tool frequently used by Australian SMEs to enable IT support teams and staff to access computers remotely with minimal delay. Its low-latency technology helps maintain productivity during remote sessions, which is important for businesses relying on timely support or remote work.

Typical use cases include external IT providers troubleshooting client devices, or internal teams accessing office computers from home or on the road. The software supports multiple platforms, including Windows, macOS, Linux, and mobile devices, making it flexible for diverse business environments.

While AnyDesk offers straightforward setup and good performance, it may lack some advanced management features found in larger IT support suites. It is well suited for businesses prioritising speed and ease of use over extensive customisation or integration options.

Overall, AnyDesk is a practical choice for SMEs that want reliable remote access without complex configuration, helping reduce downtime and support costs.

ConnectWise ScreenConnect is typically used by Australian SMBs that require reliable remote access for IT support and troubleshooting. It is often positioned as a tool that offers detailed control over remote sessions, including permissions and security settings, which can be important for businesses with compliance or data protection needs.

Many customers use it to support both internal staff working remotely and external clients, as it allows IT providers to connect quickly without needing extensive user intervention. The tool supports multiple platforms, making it suitable for mixed environments common in small businesses.

While it offers strong session customisation and security features, some users may find the interface less intuitive compared to simpler remote access tools. It is best suited for teams that value control and security over minimal setup, and who have some IT support capacity to manage the tool effectively.

Overall, ConnectWise ScreenConnect balances flexibility and security, making it a practical choice for SMBs that need dependable remote support with clear session oversight.

ExpressVPN is commonly used by small and mid-sized businesses in Australia to protect online activity and sensitive information. It provides a simple, app-based VPN solution that helps teams securely connect to the internet from various locations, including home offices and public Wi-Fi spots.

Many businesses appreciate its reliable connection speeds and strong privacy features, which help reduce the risk of data breaches or interception. The service supports multiple devices and platforms, making it flexible for teams with diverse hardware.

While ExpressVPN offers solid security and ease of use, it may not include advanced management or policy controls that larger or compliance-focused businesses require. It suits businesses prioritising straightforward VPN access and privacy over detailed network management or integration with complex IT environments.

GoodAccess is often chosen by small and mid-sized Australian businesses looking for a cloud-based VPN that balances security with ease of management. It supports remote teams by providing secure access to company resources without requiring complex infrastructure or extensive IT involvement.

The platform offers granular control over user permissions and device access, which is useful for businesses that work with external IT providers or have compliance needs around access management. Its cloud-based nature means updates and maintenance are handled by the provider, reducing the burden on internal teams.

While GoodAccess is well-suited for businesses wanting straightforward VPN controls, it may not offer as many advanced features or integrations as some competitors. It is best for teams prioritising ease of use and clear access policies over highly customisable or large-scale VPN deployments.

Many small and mid-sized Australian businesses use Hotspot Shield for Business to secure internet connections for remote or mobile staff. It helps protect sensitive information by encrypting data traffic, which is useful when accessing public Wi-Fi or working outside the office.

The tool is often positioned as a simple VPN solution with easy installation and user-friendly apps, which suits businesses without dedicated IT teams. It provides reliable connection speeds that support everyday tasks like email, cloud access, and web browsing.

While it covers essential VPN needs, it may lack some advanced features found in other business-focused VPNs, such as detailed access controls or extensive network management options. This makes it a practical choice for businesses prioritising straightforward security and ease of use over complex configurations.

Overall, Hotspot Shield for Business fits well for small teams looking for cost-effective VPN protection that reduces risk and supports flexible work arrangements without adding administrative overhead.

Many Australian small businesses use IPVanish to add a layer of security when employees work remotely or connect through unsecured networks. It encrypts internet traffic, helping to reduce the risk of data interception and cyber threats. This can be particularly useful for businesses handling client information or sensitive data.

IPVanish supports a wide range of devices and allows multiple simultaneous connections, which suits small teams with diverse hardware. Its setup is relatively straightforward, making it accessible for businesses without in-house IT expertise or those working with external IT providers.

While IPVanish offers good coverage and reliable speeds, it may not include some advanced management features or compliance tools found in VPNs designed specifically for larger or highly regulated businesses. It is best suited for teams prioritising ease of use and flexible access over detailed policy controls.

LogMeIn Pro is often chosen by small to mid-sized Australian businesses that require dependable remote access for staff working from home or offsite locations. It supports both Windows and Mac, allowing users to connect to their office computers securely and access files or applications as if they were onsite.

Its integrated remote support features make it practical for businesses that rely on external IT providers or internal support teams to resolve technical issues quickly without needing physical presence. This can reduce downtime and improve productivity.

While LogMeIn Pro offers solid performance and ease of use, it may be less suited for businesses looking for extensive multi-user management or advanced VPN capabilities. Pricing can be higher compared to some alternatives, so it fits best where reliability and support features justify the cost.

Overall, it is a practical choice for Australian SMEs that want a straightforward remote access tool combined with remote support, helping reduce IT disruptions and maintain business continuity.

NordLayer is commonly used by Australian small and mid-sized businesses to secure remote work and protect internal networks. It offers cloud-based management that allows IT providers or in-house teams to easily add or remove users and enforce security policies without heavy setup.

The tool supports multiple device types and integrates with common business systems, making it practical for teams with a mix of office and remote staff. Its flexible user management suits businesses that expect to scale or adjust their workforce regularly.

While NordLayer provides strong security features and reliable connections, it may be more complex than basic VPNs for very small teams or those without dedicated IT support. It is often chosen by businesses prioritising a balance of security, ease of management, and adaptability to changing team sizes.

Parallels Access is commonly used by small and mid-sized Australian businesses that require remote access to their office desktops and applications, especially when staff are working from home or on the move. It offers a straightforward app interface that simplifies connecting to Windows or Mac computers remotely.

Its strengths include easy setup and a focus on app-level control, which can improve productivity for users who need to access specific software rather than full desktop environments. This can be particularly useful for professional services or small teams that rely on particular desktop applications.

However, Parallels Access may not be the best fit for businesses needing full remote desktop control with advanced security features or extensive multi-user management. It is often positioned as a simpler alternative to more complex VPN or remote desktop solutions, making it suitable for teams without dedicated IT resources.

Overall, it suits Australian SMEs looking for reliable, app-based remote access that reduces the need for complicated network setups, helping maintain productivity with minimal IT overhead.

Many Australian small and mid-sized businesses use Perimeter 81 to provide secure, encrypted connections for remote workers and branch offices. It is often positioned as a cloud-based alternative to traditional VPNs, removing the need for physical hardware and simplifying setup and ongoing management.

Typical users include professional services firms, retail businesses, and trades with mobile or remote staff who need reliable access to internal systems and cloud applications. The platform offers centralised control over user access and network policies, which can help reduce security risks and support compliance efforts.

Perimeter 81's strengths lie in its user-friendly interface and flexible deployment options, including support for multiple device types and integration with common identity providers. However, some smaller businesses might find the pricing and feature set more suited to teams with dedicated IT support or external providers managing their network security.

Overall, it is a practical choice for SMEs looking to improve network security and remote access without investing in complex infrastructure or extensive technical resources.

PureVPN for Business is commonly used by small and mid-sized Australian businesses to provide secure, encrypted connections for remote workers and mobile staff. It supports a range of devices and platforms, which helps teams stay connected safely whether they are in the office, at home, or on the move.

The service offers flexible user management features, allowing businesses to add or remove users as needed without complex setup. This can be helpful for SMEs that experience fluctuating staff numbers or need to quickly onboard new team members.

While it provides solid security and ease of use, some businesses may find the interface less tailored to IT professionals compared to other VPN solutions. It is often positioned as a practical choice for teams prioritising straightforward VPN access over advanced network controls.

Overall, PureVPN for Business suits Australian SMEs looking for reliable VPN protection with manageable administration, especially those working with external IT providers or managing remote staff.

Many Australian small and mid-sized businesses use RemotePC by IDrive to connect securely to office or home computers from anywhere. This is especially useful for teams with flexible work arrangements or those needing to support clients remotely without travel.

The platform supports unattended access, allowing IT providers or staff to connect outside business hours for maintenance or troubleshooting. File transfer and session recording features add practical value for ongoing support and compliance needs.

While RemotePC offers a solid balance of features and cost, it may not have as many advanced integrations or customisation options as some competitors. It suits businesses prioritising ease of use and straightforward remote access over complex management tools.

Overall, it is a practical choice for Australian SMEs wanting reliable remote desktop capabilities with clear pricing and simple vendor engagement.

Many Australian small and mid-sized businesses use Splashtop Business Access to provide remote desktop access for staff working from home or on the road. It is often positioned as a practical solution for teams that need dependable connections without the complexity of traditional VPNs.

The tool supports multiple devices and operating systems, making it suitable for businesses with mixed environments. Its straightforward setup means internal staff or external IT providers can quickly get remote access running, reducing delays in support or remote work.

While it offers strong security features, it may not include advanced management or compliance tools that larger organisations require. It is best suited for businesses prioritising ease of use, cost predictability, and reliable remote access over extensive customisation.

Overall, Splashtop Business Access is a solid choice for Australian SMEs looking to maintain productivity and reduce IT support time through simple, secure remote desktop connections.

Many Australian small and mid-sized businesses use Surfshark VPN to secure internet connections for remote or hybrid teams. It is often chosen for its allowance of unlimited simultaneous device connections per account, which can be cost-effective for businesses with staff using multiple devices.

Surfshark VPN supports common platforms including Windows, macOS, iOS, and Android, making it suitable for teams with diverse device types. Its interface is generally straightforward, which helps reduce the need for extensive IT support during setup and daily use.

While it offers solid privacy features and reliable connection speeds, it may not include some advanced business-focused controls or integrations found in VPNs tailored specifically for corporate environments. This makes it a practical option for businesses prioritising ease of use and cost over granular policy management.

Overall, Surfshark VPN fits well for small teams looking for a simple, affordable way to secure internet access across multiple devices without complex administration.

TeamViewer is often chosen by small and mid-sized Australian businesses that require reliable remote access to multiple devices, whether for internal IT support or assisting clients. It supports Windows, Mac, Linux, mobile devices, and more, which suits businesses with varied technology setups.

Its strengths include secure connections with encryption and easy setup, allowing IT providers or internal teams to quickly connect without complex configurations. This helps reduce downtime and keeps teams productive, especially when staff work remotely or across multiple locations.

While TeamViewer offers a broad feature set, including file transfer and session recording, its pricing may be higher than some alternatives, which could be a consideration for budget-conscious businesses. It is well suited to businesses that value flexibility and security in remote support but may be more than needed for very basic remote access needs.

TunnelBear for Teams is commonly used by small Australian businesses that want a straightforward VPN solution without the complexity often found in larger enterprise tools. It suits teams that need to secure internet connections for remote or office-based staff, helping reduce risks when accessing public or unsecured networks.

The tool is valued for its simple setup and clear, approachable apps that staff can use without technical expertise. This makes it a practical choice for businesses with limited IT resources or those working with external IT providers who prefer easy management.

While TunnelBear for Teams covers essential VPN needs and privacy protections, it may lack some advanced features or integrations found in other business-focused VPNs. It is best suited for teams prioritising ease of use and straightforward security over extensive customisation or complex network controls.

Twingate is commonly used by Australian SMBs that require secure, flexible access to internal systems for both remote and office-based staff. It operates on a zero-trust model, meaning users are granted access based on identity and device trust rather than broad network access. This approach can reduce security risks often associated with traditional VPNs.

Typical users include professional services firms, tech teams, and businesses with external IT providers who want to minimise network exposure and simplify access management. Twingate's cloud-based setup can reduce the need for on-premises VPN hardware, which may appeal to businesses looking to lower infrastructure complexity.

While it offers strong security and ease of scaling, some smaller teams might find the initial configuration requires IT knowledge or support. It is well suited to businesses that prioritise security and flexible access over simple plug-and-play VPN solutions.

VyprVPN for Business is commonly used by small and mid-sized Australian businesses that need a dependable VPN to secure internet traffic and protect sensitive information. It is often positioned as a user-friendly option that balances privacy with ease of use, making it suitable for teams that may not have dedicated IT staff but still require secure remote access.

The tool supports flexible deployment across multiple devices and locations, which is helpful for businesses with a mix of in-office and remote workers. Its privacy features, including ownership of its own servers, appeal to businesses concerned about data security and compliance with local privacy expectations.

While VyprVPN for Business offers solid security and straightforward management, it may not have as many advanced network management features as some other VPN providers tailored for larger or more complex IT environments. It is best suited for businesses prioritising reliable, private connections without extensive customisation or integration needs.

Zoho Assist is commonly used by Australian SMEs to deliver remote support to staff working from home, in the field, or at client sites. It allows IT providers and internal teams to connect securely to Windows, Mac, and mobile devices, helping resolve issues quickly without travel.

One of its strengths is unattended access, which lets support staff connect to devices without requiring someone on the other end to approve each session. This is useful for routine maintenance or after-hours support, improving efficiency and reducing downtime.

While Zoho Assist offers a straightforward setup and multi-platform compatibility, it may not have as many advanced features as some higher-priced competitors. It suits businesses that prioritise reliable, easy-to-use remote support over extensive customisation or integrations.

Overall, it is a practical choice for SMEs looking to improve IT support responsiveness and reduce the cost and complexity of onsite visits.