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Overview

Netlink is a managed IT services provider located in West Leederville, Western Australia. This IT services company focuses on delivering high-quality network support and service desk solutions to both small and medium-sized businesses. Their expertise helps clients streamline their IT operations while ensuring smooth and reliable connectivity.

They pride themselves on their professionalism and commitment to customer satisfaction. Typical clients appreciate the knowledgeable staff and responsive support, which fosters strong long-term partnerships. By prioritizing quality service and technical knowledge, this MSP ensures that businesses can operate efficiently and securely.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.7 Google Rated 4.70 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients often highlight the professionalism and respect shown by the team at Netlink. Many have been with this managed IT services provider for years, impressed by their expert knowledge and excellent customer service attitude.

Feedback indicates that this IT services company is reliable, friendly, and prompt in addressing support needs. Customers feel supported in a collaborative environment and appreciate the team's readiness to assist whenever challenges arise.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday06:30 AM - 06:30 PM
Tuesday06:30 AM - 06:30 PM
Wednesday06:30 AM - 06:30 PM
Thursday06:30 AM - 06:30 PM
Friday06:30 AM - 06:30 PM
SaturdayClosed
SundayClosed

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