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Overview

Office Solutions IT Perth is a managed IT services provider based in Osborne Park, Western Australia. They focus on delivering high-quality IT support, cyber security solutions, and proactive help desk services to small and medium-sized businesses. By prioritizing customer needs, they ensure that their clients can operate smoothly and securely.

With a strong emphasis on responsiveness and security, this IT services company stands out for their commitment to keeping clients' systems running efficiently. They understand that technical issues can arise unexpectedly, so they offer quick and reliable support. Their proactive approach allows them to identify and address potential problems before they affect operations.

Typical clients include small business owners who require dependable IT support and want to ensure their data is secure. Office Solutions IT helps these clients by offering tailored services that address their specific needs. Through their expertise, they enable businesses to focus on growth while leaving IT concerns in capable hands.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Reliable uptime and ongoing support (2 reviews mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (13 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients appreciate the responsiveness and support provided by this managed IT services provider. Many have shared that clients can rely on Office Solutions IT to be there when urgent issues arise, receiving quick responses and effective solutions. The team's willingness to offer thoughtful suggestions further enhances the service experience.

The proactive support offered by Office Solutions IT has received high praise from their clients. They go beyond meeting basic needs by continuously raising standards and making improvements. This commitment to quality helps businesses feel secure and supported in their IT environment.

Clients also value the empathy and understanding shown by this MSP. Many find them to be a reliable partner who delivers high-quality support while also being cost-effective. With a strong focus on security, clients feel confident knowing that their IT systems are managed by professionals who care about their well-being.

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Business Details

Hours

Now Closed

Monday07:30 AM - 05:30 PM
Tuesday07:30 AM - 05:30 PM
Wednesday07:30 AM - 05:30 PM
Thursday07:30 AM - 05:30 PM
Friday07:30 AM - 05:30 PM
SaturdayClosed
SundayClosed

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