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Overview

FocusNet Technology is a managed IT services provider located in East Perth, Western Australia. They specialize in offering comprehensive, end-to-end technology solutions to businesses across various sectors. Their focus areas include compliance, cyber security, IT support, and cloud solutions, catering primarily to clients who seek reliability and professional support.

This IT services company aims to take the complexity out of technology for its clients. By implementing Australian-hosted business cloud solutions, they ensure that their services meet strict security and compliance requirements. This commitment allows them to serve industries such as insurance, finance, and other sectors that prioritize data protection and operational efficiency.

With a team of knowledgeable and experienced professionals, FocusNet Technology helps clients navigate their IT landscapes smoothly. Clients frequently praise their fast response times and empathetic support, which contribute to a positive working relationship. By focusing on security and compliance, this MSP instills trust and delivers consistent results, making them a reliable partner for businesses in need of quality IT services.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6 Google Rated 4.60 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Friendly, supportive team (3 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients of this managed IT services provider often highlight their professionalism and respect for client needs. Many have shared experiences of transitioning from other IT providers, noting significant improvements in service quality and system performance since partnering with FocusNet Technology. This positive change reflects their commitment to delivering high-quality, comprehensive solutions.

The expertise and responsive nature of the team are frequently mentioned in client feedback. Customers value the team's ability to quickly address issues and provide effective solutions, which enhances their overall experience. This focus on client support is a key reason many companies choose to stay with FocusNet Technology for their ongoing IT needs.

Security remains a top priority for this IT services company, and clients appreciate their proactive approach in managing risks. Many clients have expressed confidence in their systems, thanks to the robust strategies FocusNet Technology implements. This emphasis on cyber security not only protects vital data but also gives clients peace of mind as they conduct their business operations.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Open now

Monday06:30 AM - 05:00 PM
Tuesday06:30 AM - 05:00 PM
Wednesday06:30 AM - 05:00 PM
Thursday06:30 AM - 05:00 PM
Friday06:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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