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Overview

Catalytic IT is a managed IT services provider based in Burswood, Western Australia. They specialize in offering comprehensive IT solutions for a range of clients, from small businesses to larger organizations. With a focus on device management and responsive help desk support, they ensure that technology works effectively for their clients.

This IT services company prides itself on its knowledgeable and friendly team, who are always ready to assist with any IT challenge. Their commitment to responsiveness and technical expertise helps clients navigate their IT needs, allowing them to concentrate on their core business functions.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 reviews mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients appreciate the efficiency and support they receive from Catalytic IT, often noting the helpfulness of their staff. Many feel secure knowing they can rely on this IT services company for quick resolutions, whether addressing everyday issues or managing more complex IT tasks.

The team's professionalism and empathy shine through in every interaction, fostering long-term relationships with clients. Feedback highlights their ability to handle a variety of technological needs with a people-centered approach, contributing to a positive experience for everyone involved.

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Business Details

Hours

Open now

Monday07:30 AM - 05:00 PM
Tuesday07:30 AM - 05:00 PM
Wednesday07:30 AM - 05:00 PM
Thursday07:30 AM - 05:00 PM
Friday07:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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