Generation-e

Cybersecurity IT Support & Help Desk Microsoft 365 & Email

Address: 24 Mareno Rd Tullamarine, Victoria

Overview

Generation-e is a managed IT services provider located in Tullamarine, Victoria. They specialize in creating and supporting professional-grade environments, particularly in Microsoft Teams rooms and video conferencing solutions. Their focus is on empowering businesses with reliable technology solutions that enhance collaboration and communication.

This IT services company serves a diverse range of clients, helping them set up and maintain advanced audio-visual equipment for effective meetings. By ensuring optimal performance of video conferencing tools, they support organizations in achieving seamless connectivity and productivity across their teams.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.2

Review Highlights

Friendly, supportive team (1 review mention this)

What clients say about this company

Clients appreciate Generation-e for their professionalism and respect in handling complex IT environments. Many have praised their expertise in setting up Microsoft Teams rooms, highlighting the company's effectiveness in creating high-quality meeting spaces.

However, feedback also indicates a need for improvement in communication during support processes. Some clients have expressed a desire for clearer updates regarding their video conferencing equipment, showcasing the importance of responsive service alongside technical capabilities.

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Business Details

Address

24 Mareno Rd
Tullamarine, Victoria

Phone: +611300553088

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	08:00 AM - 05:00 PM
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed