Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6 Rated 4.60 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (1 review mention this)
• ✓ Friendly, supportive team (5 reviews mention this)

What clients say about this company

Clients have shared mixed experiences with this managed IT services provider. While many have praised their solid service in the past, recent comments highlight concerns about the support provided by offshore teams. Some clients express frustration over long wait times and a lack of effective assistance when issues arise.

Overall, many long-time customers note a decline in the quality of support over the last year, compared to previous years of satisfactory service. This shift has led to disappointment, as clients seek reliable and knowledgeable help for their IT needs. Nonetheless, New Domain Services still has a loyal customer base that appreciates their longstanding dedication to service.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

• Q Why does my email keep going to spam folders? Emails landing in spam folders often result from missing authentication or poor sending practices, impacting customer communication and trust. Australian SMBs can improve deliverability by checking e… Australia Microsoft 365 & Email
• Q What do I do if my email is blocked by a client? If your emails are blocked by a client, it can disrupt communication and harm your business reputation. Understanding why this happens and how to fix it quickly is essential for Australian small busi… Australia Microsoft 365 & Email
• Q Is it necessary to have separate email accounts per staff member? Assigning separate email accounts to each staff member enhances security, accountability, and productivity for Australian small and mid-sized businesses. Australia Microsoft 365 & Email
• Q What's the best way to organise business emails efficiently? Organising your business emails efficiently helps reduce risks like data loss, cyber threats, and downtime while boosting staff productivity and compliance. Here's a practical guide tailored for Aust… Australia Microsoft 365 & Email
• Q Can I limit email sending to prevent mistakes? Australian small businesses can use Microsoft 365 controls to limit email sending and reduce costly mistakes, protecting sensitive data and customer trust. Australia Microsoft 365 & Email
• Q Should my business use cloud email or local servers? Choosing between cloud email and local servers impacts your business's security, downtime risk, and staff productivity. Learn practical steps to evaluate what's right for your Australian SMB. Australia Cloud

Business Details