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Overview

IT Geeks is a managed IT services provider located in Melbourne, Victoria. They specialize in delivering reliable tech support and solutions tailored to businesses across various sectors. Their focus is on ensuring seamless operations for clients by maintaining high uptime and providing expert assistance when needed.

This IT services company prides itself on its responsive and friendly approach. Their team quickly understands client needs and offers effective solutions, making them a trusted partner for many businesses seeking dependable IT support.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 reviews mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (4 reviews mention this)

What clients say about this company

Clients appreciate the clarity and professionalism of this MSP. Many have noted how the team effectively communicates complex IT issues in plain language, which helps clients feel informed and confident throughout the process.

Feedback highlights the warmth and empathy the team provides during support interactions. Customers feel valued and well-cared for, which contributes to a strong reputation for reliability and expertise in the industry.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Open now

Monday07:00 AM - 05:00 PM
Tuesday07:00 AM - 05:00 PM
Wednesday07:00 AM - 05:00 PM
Thursday07:00 AM - 05:00 PM
Friday07:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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