Complete PC Solutions Pty Ltd

Backup & Disaster Recovery Cloud Services Hardware & Device Support

Address: Level 3/3 Bowen Cres Melbourne, Victoria

Overview

Complete PC Solutions Pty Ltd is a managed IT services provider based in Melbourne, Victoria. They specialize in offering comprehensive IT support and managed services aimed at enhancing the technology infrastructure of various businesses. Their clients range from small to medium enterprises looking for reliable solutions to their IT challenges.

This IT services company focuses on delivering responsive support, ensuring high uptime, and providing innovative solutions that align with their clients' needs. By understanding and addressing specific issues quickly and effectively, they help businesses maintain productivity and minimize downtime. Their approach fosters strong relationships and a reputation for dependability in the IT sector.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (5 reviews mention this)
Reliable uptime and ongoing support (4 reviews mention this)
Responsive to tickets and requests (1 review mention this)
Friendly, supportive team (9 reviews mention this)
Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients frequently highlight the responsiveness of this managed IT services provider. They appreciate how quickly their requests are addressed and the sound advice they receive, which makes them feel like a valued extension of their own teams. This level of support has created lasting partnerships with many businesses.

Additionally, customers commend the empathy and professionalism shown by their staff. Clients have shared experiences of efficient issue resolution and proactive communication, enabling them to get back to work swiftly. This consistent, high-quality service earns the trust and loyalty of those who rely on Complete PC Solutions for their IT needs.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about VoIP & Phone Systems

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Business Details

Address

Level 3/3 Bowen Cres
Melbourne, Victoria

Phone: +611300789966

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	08:00 AM - 05:00 PM
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed