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Overview

Marivel IT Services is a managed IT services provider located in Craigieburn, Victoria. This IT services company focuses on delivering reliable solutions for businesses looking to enhance their IT infrastructure and support. They cater to various clients, ranging from small businesses to larger organizations, ensuring that each receives tailored services.

This MSP offers a wide array of services, including IT infrastructure setup and comprehensive IT support. They are known for their thoroughness and professionalism, often going the extra mile to meet their clients' needs. With a commitment to reliability and prompt service, they help businesses improve productivity and streamline their operations through effective IT management.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (1 review mention this)

What clients say about this company

Clients frequently commend the knowledge and expertise of the team at Marivel IT Services. Many highlight the thorough approach of their technicians, noting how they address issues effectively and provide follow-up support. This attention to detail fosters strong trust and satisfaction among their clientele.

Feedback often mentions the honesty and transparency of this IT services company. Clients appreciate their straightforward communication and the effort put into setting up IT systems with ease. Overall, the team's reliability and dedication make them a recommended choice for businesses looking to outsource their IT needs.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Network Management

Business Details

Hours

Open now

Monday08:30 AM - 05:30 PM
Tuesday08:30 AM - 05:30 PM
Wednesday08:30 AM - 05:30 PM
Thursday08:30 AM - 05:30 PM
Friday08:30 AM - 05:30 PM
SaturdayClosed
SundayClosed

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