Techsupport Services Australia

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 239 Magill Rd Maylands, South Australia

Overview

Techsupport Services Australia is a managed IT services provider based in Maylands, South Australia. They focus on delivering reliable tech support tailored to various businesses, ensuring that clients have the support they need to thrive. They cater to different sectors, helping companies enhance their operational efficiency through expert IT solutions.

This IT services company is known for its thorough approach to problem-solving and commitment to client satisfaction. With a strong emphasis on security, they ensure that businesses are well-protected from potential threats. By providing quick and effective responses to tech issues, they build long-lasting relationships with their clients, who appreciate their professionalism and attention to detail.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 review mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Friendly, supportive team (2 reviews mention this)
Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients often highlight the thoroughness and impressive knowledge of the team at this MSP. Many express their gratitude for the fast, honest service they receive, noting how well Damien communicates technical solutions in an understandable way. This approach fosters trust and reliability, making their clients feel secure in the support they receive.

Additionally, feedback reflects a strong appreciation for the responsive and dedicated service offered by Techsupport Services Australia. Many clients feel reassured knowing their IT security is in capable hands, which allows them to focus on their core business operations. Overall, this company has built a solid reputation for delivering quality solutions in a timely manner.

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Business Details

Address

239 Magill Rd
Maylands, South Australia

Phone: +61419345367

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:00 PM
Tuesday	08:30 AM - 05:00 PM
Wednesday	08:30 AM - 05:00 PM
Thursday	08:30 AM - 05:00 PM
Friday	08:30 AM - 05:00 PM
Saturday	Closed
Sunday	Closed