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Where Australian Businesses Find Reliable IT Support

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Boxtech IT

5.0 Google Rated 5.00 out of 5
Melbourne, Victoria, Australia

Overview

Boxtech IT is a managed IT services provider based in Melbourne, Victoria. They focus on delivering reliable IT infrastructure, tech support, and project management services to clients in various sectors. This IT services company caters to businesses needing comprehensive IT solutions, especially in complex environments.

With their experienced team, they aim to reduce stress for their clients by ensuring seamless IT operations. Their commitment to professionalism and responsiveness has allowed them to build strong relationships with clients who value reliable and knowledgeable support.

What clients say about this company

Clients frequently praise this managed IT services provider for their professionalism and efficiency. They appreciate how the team responds quickly to requests and is always ready to tackle challenges, providing clarity and confidence in their IT needs.

The supportive approach of the Boxtech IT team has led to positive feedback regarding their dedication to project delivery. Customers express satisfaction with their ability to manage complex projects and ensure a smooth transition, showcasing their expertise in IT infrastructure management.

Backup & Disaster Recovery Cloud Services Cybersecurity + 5 more

Cloud Solution IT

4.6 Google Rated 4.60 out of 5
Melbourne, Victoria, Australia

Overview

Cloud Solution IT is a managed IT services provider based in Melbourne, Victoria. They specialize in delivering tailored IT support solutions to businesses across various sectors, particularly in healthcare. This IT services company focuses on ensuring that their clients' systems are reliable, secure, and efficiently managed.

They assist organizations by providing thoughtful recommendations and support for upgrades and IT strategy. Their services include IT support, server upgrades, and Azure solutions, which helps clients maximize their technology investments. By addressing specific needs, they enable businesses to operate with greater confidence and efficiency.

This MSP is known for their responsive support and commitment to client satisfaction. They understand the unique challenges faced by less tech-savvy clients and provide immediate assistance when needed. Overall, Cloud Solution IT works to improve the reliability and security of IT systems while helping clients achieve their business goals.

What clients say about this company

Clients appreciate the quick response times and professional service offered by Cloud Solution IT. Many have noted that their support is particularly beneficial for businesses with less IT expertise. The team is dedicated to understanding and meeting their clients' specific needs, which builds strong relationships.

The feedback highlights the company's effectiveness in recommending upgrades that align with clients' requirements without unnecessary costs. Many businesses found their solutions to be practical and well-suited to their operations. Clients feel supported and valued throughout their engagements.

Moreover, Cloud Solution IT has made a positive impact on clients' security and overall IT strategy. Through their support, many have experienced improved security measures, leading to cost savings on services like Azure. Clients feel assured that their technology is in capable hands, allowing them to focus on their core activities.

Backup & Disaster Recovery Cloud Services Cybersecurity + 4 more

IT Biz Support

4.9 Google Rated 4.90 out of 5
Melbourne, Victoria, Australia

Overview

IT Biz Support is a managed IT services provider based in Melbourne, Victoria. They specialize in offering comprehensive IT support tailored to meet the needs of businesses at all levels. Their typical clients range from small to medium-sized enterprises looking for reliable technology solutions that enhance operational efficiency.

This IT services company focuses on delivering consistent uptime and effective support. They are known for their commitment to professionalism and responsiveness, providing clients with reliable solutions for their IT challenges. By prioritizing security and organization, they help businesses improve their overall technology experience.

What clients say about this company

Clients consistently express their appreciation for the empathetic and professional approach of this MSP. Many highlight their strong communication skills and unwavering commitment to getting the job done efficiently. Trust in their capabilities helps build strong relationships with clients.

The reputation of this IT services company is bolstered by their ability to manage various IT issues swiftly and effectively. Clients feel supported and respected, knowing they can rely on IT Biz Support for their technology needs. This level of service fosters loyalty and positive recommendations among users.

Backup & Disaster Recovery Cloud Services Cybersecurity + 5 more
Microsoft Partner

New Domain Services

4.6 Google Rated 4.60 out of 5
Melbourne, Victoria, Australia

Overview

New Domain Services is a managed IT services provider based in Melbourne, Victoria. They focus on delivering reliable IT solutions for businesses of various sizes, particularly benefiting small to medium enterprises that depend on effective technology. This IT services company aims to enhance operational efficiency, ensuring clients can focus on their core activities without worrying about their IT challenges.

Their offerings include a range of services such as network management, cybersecurity, and cloud solutions. They strive to provide proactive support and timely assistance, although they have faced challenges with their offshore support structure. Despite some recent feedback from clients regarding support responsiveness, New Domain Services remains committed to helping businesses achieve their IT goals.

What clients say about this company

Clients have shared mixed experiences with this managed IT services provider. While many have praised their solid service in the past, recent comments highlight concerns about the support provided by offshore teams. Some clients express frustration over long wait times and a lack of effective assistance when issues arise.

Overall, many long-time customers note a decline in the quality of support over the last year, compared to previous years of satisfactory service. This shift has led to disappointment, as clients seek reliable and knowledgeable help for their IT needs. Nonetheless, New Domain Services still has a loyal customer base that appreciates their longstanding dedication to service.

Backup & Disaster Recovery IT Support & Help Desk Microsoft 365 & Email + 1 more

Office Solutions IT Melbourne

5.0 Google Rated 5.00 out of 5
Melbourne, Victoria, Australia

Overview

Office Solutions IT Melbourne is a managed IT services provider located in Melbourne, Victoria. They specialize in delivering dependable IT support and security solutions tailored to businesses of all sizes. This IT services company works with various clients, from small startups to established enterprises, helping them enhance their operational efficiency through reliable technology.

They offer a range of services, including comprehensive IT support and VPN solutions. Their focus on security ensures that clients can work confidently, knowing their data is protected. Clients appreciate their proactive approach and consistent communication, which helps in maintaining a smooth workflow and addressing any IT issues as they arise.

What clients say about this company

Clients often commend this managed IT services provider for their knowledgeable and friendly staff. Many appreciate the quick and effective service they receive, highlighting the team's transparency and commitment to resolving issues promptly. They feel supported knowing they have a reliable partner in managing their IT needs.

This MSP has built a reputation for being attentive and proactive in their service delivery. Customers frequently mention their positive experiences with the company's staff, who are seen as skilled and dedicated to providing lasting solutions. Overall, the feedback reflects a high level of satisfaction with the assistance they provide in navigating the complexities of IT management.

Backup & Disaster Recovery Cloud Services Cybersecurity + 5 more
Microsoft Gold Partner

Plex IT

5.0 Google Rated 5.00 out of 5
Melbourne, Victoria, Australia

Overview

Plex IT is a managed IT services provider based in Melbourne, Victoria. They specialize in offering comprehensive IT support, cybersecurity solutions, and infrastructure development to businesses of various sizes. Their commitment to understanding the unique needs of their clients allows them to deliver tailored IT solutions that enhance business performance and security.

This IT services company is known for its focus on creating reliable IT systems that help reduce stress and increase confidence among their clients. Typical clients include small to medium-sized enterprises seeking dependable IT support and cybersecurity services. Plex IT empowers businesses by ensuring that their technology is robust, secure, and efficiently managed.

What clients say about this company

The feedback from clients highlights the empathetic approach of the Plex IT team. Clients appreciate their ability to listen and provide solutions that suit their specific business needs. Many have remarked on how Plex IT supports them through challenges, making complex IT issues easier to manage.

Clients also commend the team's expertise in IT security and infrastructure. Many have shared positive experiences related to the effective resolution of issues and the proactive support they receive. This responsiveness gives clients the confidence to rely on Plex IT for their ongoing IT needs.

Backup & Disaster Recovery Cloud Services Cybersecurity + 7 more

epochLABS

5.0 Google Rated 5.00 out of 5
Melbourne, Victoria, Australia

Overview

epochLABS is a managed IT services provider based in Melbourne, Victoria. They specialize in delivering reliable IT support, disaster recovery, and security services tailored to meet the specific needs of their clients. This IT services company primarily serves small to medium-sized businesses, focusing on reducing downtime and enhancing overall operational efficiency.

By creating strong partnerships with their clients, this MSP helps businesses navigate the complexities of technology. They take a proactive approach to IT management, ensuring that systems remain secure and responsive. Their commitment to customer service and technical expertise has established them as a trusted resource in the region.

What clients say about this company

Clients frequently highlight the professionalism and dedication of the team at epochLABS. Many commend their ability to provide timely support, saying they feel confident working with a company that genuinely cares about their needs. This positive feedback reflects a strong trust built over years of collaboration.

Additionally, their focus on security and effective communication have been key factors in client satisfaction. Customers appreciate how epochLABS has helped them feel more secure and resilient in the face of potential IT challenges. Overall, clients consistently express high levels of approval for the services provided by this IT services company.

Backup & Disaster Recovery Cloud Services Cybersecurity + 4 more
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