Managed Solutions

Backup & Disaster Recovery IT Support & Help Desk Managed IT Services

Address: 3/266 Brisbane St West Ipswich, Queensland

Overview

Managed Solutions is a dedicated managed IT services provider located in West Ipswich, Queensland. They focus on delivering practical IT support and solutions tailored to meet the needs of local businesses. Their typical clients range from small businesses to larger enterprises looking for reliable IT assistance and professional guidance.

This IT services company excels in ensuring seamless technology operations, offering services such as IT support, phone systems, and procurement. They consistently provide dependable service, swift response times, and expert knowledge, allowing clients to focus on their core activities while leaving the technology concerns to them.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 review mention this)
Reliable uptime and ongoing support (2 reviews mention this)
Friendly, supportive team (6 reviews mention this)

What clients say about this company

Clients appreciate the reliable and prompt service from this managed IT services provider, often highlighting their empathy and willingness to assist whenever issues arise. Many describe their experiences as positive, noting that the staff is quick to respond to problems and deliver effective solutions.

Additionally, feedback shows that clients value the professionalism and respect shown by the team at Managed Solutions. They have built a reputation for their expertise and commitment to customer service, with many clients returning for assistance over the years due to their dependable support.

Questions business owners often ask at this stage

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Questions about Network Management

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Business Details

Address

3/266 Brisbane St
West Ipswich, Queensland

Phone: +611300626765

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:00 PM
Tuesday	08:30 AM - 05:00 PM
Wednesday	08:30 AM - 05:00 PM
Thursday	08:30 AM - 05:00 PM
Friday	08:30 AM - 05:00 PM
Saturday	Closed
Sunday	Closed