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Overview

Ive Been Hacked is a managed IT services provider located in Southport, Queensland. This company focuses on cybersecurity, data recovery, and IT support to help individuals and businesses protect their digital assets. Their team is dedicated to providing tailored solutions that ensure clients feel secure and supported during challenging times.

This IT services company serves a diverse range of clients, from personal users needing help with hacked accounts to businesses seeking to enhance their cybersecurity measures. They pride themselves on their empathetic approach and strong communication skills, making the process easier for those experiencing stress due to technology issues. Their expertise allows them to deliver reliable services that clients can trust.

.Ive Been Hacked stands out for its commitment to security and client education. The team continuously updates their skills and knowledge to stay ahead of emerging cyber threats. By offering personalized consultations and practical advice, they empower clients to take control of their cybersecurity, making a significant difference in their digital safety.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 reviews mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (7 reviews mention this)

What clients say about this company

.Client feedback highlights the warmth and professionalism of the team at Ive Been Hacked. Clients appreciate the personal support they receive, especially during difficult times. Many have found comfort in the team's dedication to addressing their concerns and providing reliable solutions.

.Security is a recurring theme in client testimonials, with many praising the advanced expertise of Myles and Jordan. They are known for their thorough understanding of cybersecurity needs and their ability to tackle complex issues effectively. Customers recognize their honest and attentive service as a key factor in building trust.

.Additionally, clients have expressed their satisfaction with the stress reduction they experience after working with this MSP. The team's knowledge and practical advice help them feel more confident about their digital security. Overall, Ive Been Hacked has established a strong reputation for turning challenging situations into positive experiences for their clients.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday09:30 AM - 06:00 PM
Tuesday09:30 AM - 06:00 PM
Wednesday09:30 AM - 06:00 PM
Thursday09:30 AM - 06:00 PM
Friday09:30 AM - 06:00 PM
SaturdayClosed
SundayClosed

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