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Boost IT - Brisnane City Queensland

Cloud Services Cybersecurity Hardware & Device Support

Overview

Boost IT is a managed IT services provider based in Brisbane City, Queensland. They specialize in delivering reliable IT support to businesses, particularly focusing on data security and system protection. Their services range from comprehensive IT support to regular onsite assistance, catering to various business needs.

This IT services company acts as an extension of their clients' teams, fostering a collaborative approach. They have built a reputation for excellent communication and quick response times, making it easier for clients to resolve IT issues effectively. By offering tailored solutions, they help organizations enhance their IT operations while ensuring strong security measures are in place.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients appreciate the friendly and supportive service from Boost IT, often noting how approachable their team is. Feedback highlights experiences like quick problem-solving during phone calls, showcasing their commitment to clear communication and effective support.

Many businesses have shifted to relying on Boost IT for their technical needs, especially after past unsatisfactory experiences. Clients frequently commend the value for money they receive, alongside the efficient service that ensures their IT systems remain secure and operational.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday07:00 AM - 07:00 PM
Tuesday07:00 AM - 07:00 PM
Wednesday07:00 AM - 07:00 PM
Thursday07:00 AM - 07:00 PM
Friday07:00 AM - 07:00 PM
SaturdayClosed
SundayClosed

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