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Assett Professional Services

Cloud Services Cybersecurity IT Support & Help Desk

Overview

Assett Professional Services is a managed IT services provider located in Wollongong, New South Wales. They specialize in delivering reliable IT support to businesses across various sectors, focusing on enhancing their clients' operational efficiency and security. With a commitment to understanding their clients' needs, this IT services company aims to provide tailored solutions to ensure smooth business operations.

This MSP works with a diverse range of clients, often forming long-lasting partnerships. They help organizations navigate the complexities of technology by offering quick response times and effective problem resolution. Their team is dedicated to professionalism and respect, ensuring that clients feel valued and supported in every interaction.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Friendly, supportive team (1 review mention this)

What clients say about this company

Clients frequently express their satisfaction with the responsiveness and efficiency of Assett Professional Services. Many highlight their long-term relationship with the company, noting that the team is always quick to address issues and provide effective solutions. This commitment to friendly and helpful service fosters a positive experience for businesses relying on their IT systems.

Additionally, feedback emphasizes the professionalism and expertise of the Assett team. Clients appreciate the knowledge each staff member brings to the table, often resulting in smooth project delivery and ongoing support. The confidence that clients have in their services reinforces Assett's reputation as a trustworthy IT partner.

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Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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