IT Solutions & Services

IT Support & Help Desk Managed IT Services Microsoft 365 & Email

Address: 4 Jones St Wagga Wagga, New South Wales

Overview

IT Solutions & Services is a dedicated managed IT services provider located in Wagga Wagga, New South Wales. They focus on delivering high-quality IT support and solutions tailored to meet the needs of various clients, from small businesses to larger enterprises. This IT services company emphasizes clarity and transparency in their communication, ensuring clients can easily understand their IT needs and services.

This MSP is known for their reliability and efficient project delivery, helping businesses stay up-to-date with the latest technology. Their team of knowledgeable staff members provides a range of services, from IT support to software installation, all aimed at improving operational efficiency. By prioritizing customer satisfaction and offering value for their services, they have built a trusting reputation in the community.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (2 reviews mention this)
Reliable uptime and ongoing support (2 reviews mention this)

What clients say about this company

Clients often praise this managed IT services provider for their honest approach and clear communication. Customers appreciate the straightforward explanations regarding repairs and the overall integrity of the team. Many have noted that the staff takes the time to ensure clients understand what is needed without pushing for unnecessary expenses.

The responsiveness and professionalism of this IT services company also receive high marks. Clients mention quick turnaround times for repairs and installations, along with competitive pricing for their services. This commitment to quality and value has led to a loyal customer base who regularly return for support and advice.

Questions business owners often ask at this stage

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Business Details

Address

4 Jones St
Wagga Wagga, New South Wales

Phone: +61269335333

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:30 PM
Tuesday	08:00 AM - 05:30 PM
Wednesday	08:00 AM - 05:30 PM
Thursday	08:00 AM - 05:30 PM
Friday	08:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed