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Pinpoint IT Australia Pty Limited

Cloud Services Cybersecurity IT Support & Help Desk

Overview

Pinpoint IT Australia Pty Limited is a trusted managed IT services provider based in Thornton, New South Wales. They focus on delivering a wide range of IT solutions to help businesses operate efficiently. This IT services company is dedicated to providing reliable support that meets the diverse needs of their clients.

With a strong emphasis on professionalism and timely responses, this MSP serves various businesses seeking high-quality IT support. Their clients appreciate the company's commitment to reliability, organization, and cost-effective solutions, which allows them to maintain smooth operations while relying on dependable IT infrastructure.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.5 Google Rated 4.50 out of 5 on Google

Review Highlights

  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients frequently highlight the professionalism and responsiveness of Pinpoint IT. Many express satisfaction with how quickly the team addresses requests, ensuring that technical issues do not disrupt their business operations. Feedback shows that clients feel confident in their ability to rely on this provider for effective IT solutions.

The value of their services is evident in client experiences, such as the successful upgrade of older machines that significantly improved performance. Customers mention the fair pricing and excellent customer service, noting that team members make the process easy and stress-free. This positive feedback reinforces the company's reputation for quality and dependability in IT management.

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Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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