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Advanced Computer Support

Backup & Disaster Recovery IT Support & Help Desk Managed IT Services

Overview

Advanced Computer Support is a managed IT services provider located in Lismore, New South Wales. They focus on delivering reliable tech support and solutions to both individuals and businesses. Their expertise lies in addressing a range of technical issues, from building custom PCs to urgent data recovery needs.

This IT services company is known for their honest communication and transparency in all interactions. They work hard to ensure that clients receive quick and effective solutions tailored to their specific needs. By maintaining a strong commitment to uptime and project delivery, they help clients stay connected and efficient in their operations.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients often highlight the responsive and friendly nature of the service provided by this MSP. Many express appreciation for the detailed, knowledgeable answers they receive, which helps them feel informed throughout the process. The focus on understanding client needs leads to satisfactory resolutions for various technical challenges.

This IT services company has built a strong reputation for delivering quality support at fair prices. Clients frequently commend their ability to fix issues promptly while ensuring a positive overall experience. Their commitment to customer service is a key reason why many people recommend them to others seeking reliable tech assistance.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Open now

Monday08:00 AM - 04:00 PM
Tuesday08:00 AM - 04:00 PM
Wednesday08:00 AM - 04:00 PM
Thursday08:00 AM - 04:00 PM
Friday08:00 AM - 04:00 PM
SaturdayClosed
SundayClosed

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