Acelink Technology

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 3a/14 Hampden Park Rd Bathurst, New South Wales

Overview

Acelink Technology is a managed IT services provider located in Bathurst, New South Wales. They specialize in delivering comprehensive IT support, cyber security, remote access solutions, and software support. This IT services company focuses on helping businesses streamline their IT operations while ensuring security and reliability.

With a commitment to excellence, Acelink Technology serves a range of clients who value quick response times and high-quality service. They are known for working closely with clients to understand their unique IT needs. Their knowledgeable team ensures that clients receive tailored solutions that enhance operational efficiency.

This MSP builds lasting relationships with clients through transparent communication and exceptional service. By taking the time to explain technical issues and share insights, Acelink Technology helps clients feel informed and confident in their IT decisions. Their emphasis on responsiveness and support makes them a trusted partner for businesses seeking reliable IT services.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (10 reviews mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Responsive to tickets and requests (1 review mention this)
Friendly, supportive team (8 reviews mention this)
Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients frequently express their satisfaction with Acelink Technology's responsiveness and knowledge. Many highlight the team's ability to address issues quickly and effectively, ensuring that their operations run smoothly. Customers appreciate that Acelink takes the time to listen and understand their concerns, leading to positive experiences.

Feedback also emphasizes the professional approach Acelink Technology takes during onboarding and training. Clients find the process seamless and informative, allowing them to make the most of the IT services provided. The support team is recognized for their empathy, which helps clients feel valued and cared for at every step.

Many businesses commend Acelink Technology for their comprehensive service offerings. From IT support to cyber security and remote access, they provide solutions tailored to meet diverse needs. Clients feel responsible and supported, knowing they can rely on Acelink for all their IT requirements.

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Business Details

Address

3a/14 Hampden Park Rd
Bathurst, New South Wales

Phone: +61263231847

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 04:30 PM
Tuesday	08:30 AM - 04:30 PM
Wednesday	08:30 AM - 04:30 PM
Thursday	08:30 AM - 04:30 PM
Friday	08:30 AM - 04:30 PM
Saturday	Closed
Sunday	Closed