Managed IT service providers in Victoria

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New Domain Services

4.6

Melbourne, Victoria, Australia

Overview

New Domain Services is a managed IT services provider based in Melbourne, Victoria. They focus on delivering reliable IT solutions for businesses of various sizes, particularly benefiting small to medium enterprises that depend on effective technology. This IT services company aims to enhance operational efficiency, ensuring clients can focus on their core activities without worrying about their IT challenges.

Their offerings include a range of services such as network management, cybersecurity, and cloud solutions. They strive to provide proactive support and timely assistance, although they have faced challenges with their offshore support structure. Despite some recent feedback from clients regarding support responsiveness, New Domain Services remains committed to helping businesses achieve their IT goals.

What clients say about this company

Clients have shared mixed experiences with this managed IT services provider. While many have praised their solid service in the past, recent comments highlight concerns about the support provided by offshore teams. Some clients express frustration over long wait times and a lack of effective assistance when issues arise.

Overall, many long-time customers note a decline in the quality of support over the last year, compared to previous years of satisfactory service. This shift has led to disappointment, as clients seek reliable and knowledgeable help for their IT needs. Nonetheless, New Domain Services still has a loyal customer base that appreciates their longstanding dedication to service.

Backup & Disaster Recovery IT Support & Help Desk Microsoft 365 & Email + 1 more

Office Solutions IT Melbourne

5.0

Melbourne, Victoria, Australia

Overview

Office Solutions IT Melbourne is a managed IT services provider located in Melbourne, Victoria. They specialize in delivering dependable IT support and security solutions tailored to businesses of all sizes. This IT services company works with various clients, from small startups to established enterprises, helping them enhance their operational efficiency through reliable technology.

They offer a range of services, including comprehensive IT support and VPN solutions. Their focus on security ensures that clients can work confidently, knowing their data is protected. Clients appreciate their proactive approach and consistent communication, which helps in maintaining a smooth workflow and addressing any IT issues as they arise.

What clients say about this company

Clients often commend this managed IT services provider for their knowledgeable and friendly staff. Many appreciate the quick and effective service they receive, highlighting the team's transparency and commitment to resolving issues promptly. They feel supported knowing they have a reliable partner in managing their IT needs.

This MSP has built a reputation for being attentive and proactive in their service delivery. Customers frequently mention their positive experiences with the company's staff, who are seen as skilled and dedicated to providing lasting solutions. Overall, the feedback reflects a high level of satisfaction with the assistance they provide in navigating the complexities of IT management.

Backup & Disaster Recovery Cloud Services Cybersecurity + 5 more

Microsoft Gold Partner

On Point IT

5.0

Werribee, Victoria, Australia

Overview

On Point IT is a dedicated managed IT services provider located in Werribee, Victoria. They focus on delivering reliable IT support tailored to businesses of all sizes. With a strong emphasis on professionalism and expertise, this IT services company helps clients set up crucial systems like domains and emails, ensuring that their technology operates smoothly and efficiently.

This MSP primarily serves small to medium-sized businesses, providing a supportive approach to IT management. They strive to understand their clients' unique needs while maintaining transparency and open communication. By offering reliable support and solutions, they enable businesses to concentrate on their core objectives without technological distractions.

What clients say about this company

Clients frequently highlight the outstanding service and knowledge provided by this IT services company. Many appreciate the professionalism and respect shown by their team, noting how they resolve issues efficiently. The commitment to transparency is another aspect that clients value, making them feel secure in their IT decisions.

People also comment on the empathetic support they receive from On Point IT. Their ability to listen and respond to specific challenges helps build strong working relationships. Overall, client feedback reflects a high level of satisfaction with the service, further establishing On Point IT as a trustworthy partner in IT management.

Backup & Disaster Recovery Cloud Services Cybersecurity + 3 more

Oz Click IT Solutions Australia Pty Ltd.

5.0

North Geelong, Victoria, Australia

Overview

Oz Click IT Solutions Australia Pty Ltd is a dedicated managed IT services provider located in North Geelong, Victoria. They specialize in offering comprehensive IT solutions to businesses that prioritize reliability and technical expertise. Their clients include firms in finance and accounting, who rely on them for dependable technology support.

This IT services company focuses on understanding the unique needs of their clients, delivering tailored IT services that enhance operational efficiency. They help businesses navigate challenges with a strong emphasis on compliance, technical support, and exceptional customer service. Through their responsive support, they aim to reduce stress and build confidence in their clients' IT infrastructures.

What clients say about this company

Clients frequently commend this managed IT services provider for their thoroughness and attention to detail. Many appreciate the consistent reliability they experience, which is crucial in sectors like finance. Their team's responsiveness and expertise in technical issues have been highlighted as key strengths that build trust with clients.

The empathetic support offered by this IT services company is noted by long-term clients who have worked with them for years. Their ability to listen and tailor solutions to specific business needs reinforces the strong relationships they cultivate. Overall, clients feel confident and supported, knowing their IT needs are in capable hands.

OzCom Technology Group

4.8

North Shore, Victoria, Australia

Overview

OzCom Technology Group is a managed IT services provider located in North Shore, Victoria. They specialize in delivering reliable technology solutions designed to support various businesses, particularly in the hospitality sector. This IT services company is focused on providing high-quality service, ensuring that clients benefit from their technical expertise and industry knowledge.

This MSP helps businesses enhance their operations through effective IT management, cybersecurity measures, and project delivery. Their commitment to professionalism and respectful client interactions sets them apart in the market. With a strong focus on uptime and support, they prioritize ensuring that their clients' technology runs smoothly and securely.

What clients say about this company

Clients appreciate the professionalism and respect shown by OzCom Technology Group throughout their projects. Many have shared their positive experiences about how the team effectively handles installations and technological upgrades, creating dependable systems that enhance productivity.

Feedback highlights remarkable transformations in clients' businesses after partnering with this IT services company. Customers feel confident in their IT solutions and often notice significant improvements in both security and operational efficiency, leading to a more effective working environment.

Peace Of Mind IT

5.0

South Melbourne, Victoria, Australia

Overview

Peace Of Mind IT is a managed IT services provider located in South Melbourne, Victoria. This IT services company specializes in delivering reliable IT support for both businesses and personal needs. They focus on offering knowledgeable and professional support while ensuring that their clients experience minimal downtime and maximum productivity.

With several years of experience, this MSP serves a diverse range of clients. They are known for their quick response times and their ability to resolve issues promptly. By providing great value and ensuring transparency, they help clients manage their IT operations smoothly and effectively.

What clients say about this company

Clients appreciate the professionalism and responsiveness of Peace Of Mind IT. Feedback indicates that they can always rely on the team to be available when issues arise. Their service is described as not only excellent but also valuable, making them a preferred choice for many.

Many customers commend the honesty of this company, highlighting their ability to identify and resolve technical problems efficiently. The reputation they have built over the years reflects their commitment to delivering quality service, instilling confidence among their clients.

Backup & Disaster Recovery Cloud Services Cybersecurity + 4 more

Plex IT

5.0

Melbourne, Victoria, Australia

Overview

Plex IT is a managed IT services provider based in Melbourne, Victoria. They specialize in offering comprehensive IT support, cybersecurity solutions, and infrastructure development to businesses of various sizes. Their commitment to understanding the unique needs of their clients allows them to deliver tailored IT solutions that enhance business performance and security.

This IT services company is known for its focus on creating reliable IT systems that help reduce stress and increase confidence among their clients. Typical clients include small to medium-sized enterprises seeking dependable IT support and cybersecurity services. Plex IT empowers businesses by ensuring that their technology is robust, secure, and efficiently managed.

What clients say about this company

The feedback from clients highlights the empathetic approach of the Plex IT team. Clients appreciate their ability to listen and provide solutions that suit their specific business needs. Many have remarked on how Plex IT supports them through challenges, making complex IT issues easier to manage.

Clients also commend the team's expertise in IT security and infrastructure. Many have shared positive experiences related to the effective resolution of issues and the proactive support they receive. This responsiveness gives clients the confidence to rely on Plex IT for their ongoing IT needs.

Backup & Disaster Recovery Cloud Services Cybersecurity + 7 more

Podium IT

4.4

Melbourne, Victoria, Australia

Overview

Podium IT is a managed IT services provider located in Melbourne, Victoria. They focus on delivering reliable IT support tailored for different businesses, ensuring that their clients can operate smoothly and efficiently. With a commitment to understanding the needs of their clients, they serve a variety of sectors by offering services that enhance operational performance.

This IT services company specializes in providing excellent IT support, helping organizations manage their technology challenges with ease. Their clients appreciate their proactive approach and responsiveness, which ensures that businesses can rely on them for timely and effective solutions. By putting their clients first, they create strong partnerships built on trust and dependability.

What clients say about this company

Clients consistently express their gratitude for the excellent support they receive from Podium IT. Many highlight the company's efficient service delivery and their team's willingness to assist with any issues that arise, showcasing a high level of empathy and professionalism.

The feedback from clients emphasizes the dependable nature of support that this MSP provides. They are noted for always being available when needed, which significantly contributes to their clients' operational success and confidence in their services.

Backup & Disaster Recovery Cloud Services Cybersecurity + 2 more

ProAdvance IT Services

4.8

Mildura, Victoria, Australia

Overview

ProAdvance IT Services is a trusted managed IT services provider located in Mildura, Victoria. They specialize in delivering high-quality IT solutions to businesses looking to improve their technology infrastructure and support. This IT services company focuses on ensuring uptime and reliability, while also providing a range of services tailored to the needs of their clients.

This MSP serves a variety of sectors, providing expert support and advice to organizations that rely heavily on technology. By prioritizing security and responsive customer support, they help clients navigate the complexities of IT, ensuring that their systems run smoothly and effectively.

What clients say about this company

Clients often highlight the impressive knowledge and expertise of the team at this managed IT services provider. They appreciate the great after-sales service, which reflects a commitment to client satisfaction and ongoing support.

The positive feedback showcases how this IT services company builds strong relationships with their clients, offering reliable guidance and tailored solutions. This focus on customer care helps businesses feel confident in their technology choices.

Cloud Services Cybersecurity Hardware & Device Support + 1 more

Microsoft Certified (unspecified)

Pronet

4.4

Mulgrave, Victoria, Australia

Overview

Pronet is a dedicated managed IT services provider located in Mulgrave, Victoria. They focus on delivering high-quality IT support and infrastructure solutions to businesses of all sizes. With over a decade of experience, this IT services company has built a strong reputation for their reliability and responsiveness.

This MSP primarily serves clients who require consistent and proactive IT assistance. They act as an integral part of their clients' operations, helping to ensure that technology runs smoothly and efficiently. By understanding each client's unique needs, they provide tailored solutions that enhance business performance and minimize downtime.

What clients say about this company

Clients appreciate the fast response times and exceptional support provided by this IT services company. Many have noted their proactive approach in anticipating issues and providing solutions, leading to a partnership that feels like having an in-house IT department. This has resulted in lasting relationships built on trust and satisfaction.

Feedback highlights Pronet's commitment to placing client needs at the forefront of their service. Clients often commend their personalized support and the efficiency with which they handle projects. This emphasis on empathy and understanding contributes significantly to their overall client satisfaction and loyalty.