Rated 4.90 out of 5
Overview
Platform24 IT Services & Solutions Sydney is a well-rounded managed IT services provider located in St Peters, New South Wales. They specialize in delivering reliable IT support and solutions tailored to meet the needs of various businesses. This IT services company focuses on enhancing operational efficiency through proactive monitoring and responsive support.
With a diverse range of clients, including small to medium-sized enterprises, they offer services such as IT support, help desk management, and comprehensive managed IT solutions. Their approach is centered around understanding client needs, ensuring that every project is handled with care and attention. This MSP is known for their commitment to maintaining uptime and reliability, ultimately minimizing disruption for their clients.
This IT services company prides itself on its proactive support model, which helps prevent potential IT issues before they arise. Their help desk is managed by a friendly and knowledgeable team that is dedicated to resolving problems quickly. By leveraging their expertise, many businesses have experienced significant improvements in their IT operations and overall business performance.
What clients say about this company
Clients frequently express their satisfaction with the exceptional problem-solving skills demonstrated by the IT support team. They appreciate the proactive approach this MSP takes to address issues swiftly, ensuring minimal disruption to business operations. Many clients feel that this level of support sets the company apart from others in the industry.
Feedback often highlights the efficiency with which projects are delivered. Clients have noted that Platform24 invests time to understand their specific needs, ensuring effective outcomes from start to finish. This focus on tailored service has led to numerous positive experiences and strong ongoing relationships.
Additionally, clients value the continuous support and reliability provided by the team. They report that the 24/7 system monitoring and management contribute to a secure and seamless operation of their IT infrastructure. As a result, many businesses feel confident recommending this managed IT services provider to others.