Rated 4.80 out of 5
Overview
Connect I.T. is a managed IT services provider located in Fairfield, Victoria. They focus on offering reliable computer support and services tailored to meet the needs of small to medium-sized businesses. This IT services company specializes in repairs, maintenance, and proactive IT solutions that help organizations stay connected and operational.
This MSP aims to deliver high-quality service with a clear emphasis on reliability and customer support. They work closely with their clients, providing suitable IT solutions that enhance productivity and efficiency. Their commitment to communication and transparency ensures that clients feel informed and supported throughout their IT journey.
What clients say about this company
Clients often highlight the responsiveness and technical expertise of Connect I.T. Many have praised their technicians for the empathy shown during support interactions, which helps in addressing concerns and resolving issues effectively. Clients appreciate that their problems are handled with care and attention, making the entire support experience smoother.
However, feedback also indicates areas for improvement, particularly in communication during longer repair processes. While most clients express satisfaction with the quality of repairs, some have noted challenges in receiving timely updates. Overall, the company's dedication to service and support is well-recognized within the community.