Rated 4.80 out of 5
Overview
IT How To is a managed IT services provider based in Belmont, Victoria. They focus on delivering reliable IT solutions tailored to businesses of all sizes, including not-for-profit organizations and corporate teams. Their areas of expertise include IT support, cloud services, cyber protection, and Microsoft 365 management.
This IT services company ensures that clients receive consistent and efficient support. They provide personalized assistance, making the onboarding process easy and straightforward for new employees. With a strong emphasis on responsiveness and follow-up, they strive to ensure that every client's needs are met promptly.
Security is a key focus for this MSP, as they actively guide clients in implementing the best protection practices for their systems. IT How To takes great care in understanding each client's unique requirements, helping them navigate challenges and make the most of their technology. As a result, clients gain peace of mind knowing their IT is in capable hands.
What clients say about this company
Clients appreciate the personalized service they receive from IT How To. Many highlight the team's efficiency and dedication, noting how their inquiries are addressed promptly. For instance, clients have praised the support during hardware installation and setup, as well as their availability for follow-up assistance.
The onboarding experience with this IT services company has garnered positive feedback as well. Clients feel supported by the team when integrating new employees or transitioning to new systems, such as from Microsoft 365 to Google Workspace. The emphasis on understanding each client's specific IT needs has helped many organizations adapt smoothly.
Reviews often mention the strong communication skills of the IT How To team. Clients feel they are well-informed throughout any process, from troubleshooting software issues to implementing cyber security measures. Their ability to listen and respond effectively has built lasting trust and satisfaction among a wide range of clients.