Overview
Royal IT is a managed IT services provider located in East Perth, Western Australia. They specialize in offering reliable IT support and efficient installation services to businesses in various sectors. This IT services company aims to enhance operational efficiency and ensure system reliability for their clients.
This MSP focuses on providing a professional experience, with an emphasis on the organization and efficiency of their services. Their typical clients range from small to medium-sized enterprises, all seeking support for their IT infrastructure. Royal IT helps businesses by ensuring a seamless setup and management of their technology needs.
What clients say about this company
Clients have noted that the installation of docking stations and ethernet cables by Royal IT is completed in a professional and efficient manner. Many appreciate the dedication shown by their staff, specifically mentioning team members who go the extra mile to meet client needs.
However, some feedback indicates concerns about responsiveness and service quality. Certain clients have expressed dissatisfaction with the overall support and follow-through, highlighting issues with communication and accountability within the company. This has led to mixed feelings about their experiences with Royal IT.