Rated 4.90 out of 5
Overview
Telco ICT Group is a managed IT services provider based in Ashburton, Victoria. They specialize in offering comprehensive IT support, phone system solutions, and cloud services like Microsoft 365. Their typical clients include businesses in sectors such as hospitality, where reliable IT infrastructure is crucial for daily operations.
This IT services company focuses on delivering fast and responsive support to address a variety of technical challenges. They pride themselves on their ability to resolve issues efficiently, often outperforming other providers in critical situations. By understanding their clients' needs, they help ensure that businesses run smoothly without IT interruptions.
Telco ICT Group is dedicated to maintaining high uptime and reliability. Their team works closely with clients to design and implement effective solutions that fit specific requirements. With a strong emphasis on security and support quality, they strive to be a trusted partner for businesses looking to enhance their IT capabilities.
What clients say about this company
Clients appreciate the consistent follow-up from the team at Telco ICT Group. Many have shared experiences of having complex issues resolved swiftly, even when other providers struggled for months. This dedication to communication ensures that clients feel supported throughout the process.
The provider is recognized for their exceptional issue resolution capabilities. Clients often highlight their responsiveness during urgent situations, stating that the support team promptly addresses technical problems, which is essential for maintaining business operations. Their understanding of client environments helps in delivering timely solutions.
Many businesses, particularly in hospitality, commend Telco ICT Group for their empathy and awareness of industry needs. Clients value the quick and reliable service they receive, with team members going above and beyond to ensure that any IT issues are resolved as quickly as possible. This focus on customer satisfaction is a cornerstone of their service philosophy.