When should we upgrade our business servers?

Overview

New Domain Services is a managed IT services provider based in Melbourne, Victoria. They focus on delivering reliable IT solutions for businesses of various sizes, particularly benefiting small to medium enterprises that depend on effective technology. This IT services company aims to enhance operational efficiency, ensuring clients can focus on their core activities without worrying about their IT challenges.

Their offerings include a range of services such as network management, cybersecurity, and cloud solutions. They strive to provide proactive support and timely assistance, although they have faced challenges with their offshore support structure. Despite some recent feedback from clients regarding support responsiveness, New Domain Services remains committed to helping businesses achieve their IT goals.

What clients say about this company

Clients have shared mixed experiences with this managed IT services provider. While many have praised their solid service in the past, recent comments highlight concerns about the support provided by offshore teams. Some clients express frustration over long wait times and a lack of effective assistance when issues arise.

Overall, many long-time customers note a decline in the quality of support over the last year, compared to previous years of satisfactory service. This shift has led to disappointment, as clients seek reliable and knowledgeable help for their IT needs. Nonetheless, New Domain Services still has a loyal customer base that appreciates their longstanding dedication to service.

Overview

Office Solutions IT Perth is a managed IT services provider based in Osborne Park, Western Australia. They focus on delivering high-quality IT support, cyber security solutions, and proactive help desk services to small and medium-sized businesses. By prioritizing customer needs, they ensure that their clients can operate smoothly and securely.

With a strong emphasis on responsiveness and security, this IT services company stands out for their commitment to keeping clients' systems running efficiently. They understand that technical issues can arise unexpectedly, so they offer quick and reliable support. Their proactive approach allows them to identify and address potential problems before they affect operations.

Typical clients include small business owners who require dependable IT support and want to ensure their data is secure. Office Solutions IT helps these clients by offering tailored services that address their specific needs. Through their expertise, they enable businesses to focus on growth while leaving IT concerns in capable hands.

What clients say about this company

Clients appreciate the responsiveness and support provided by this managed IT services provider. Many have shared that clients can rely on Office Solutions IT to be there when urgent issues arise, receiving quick responses and effective solutions. The team's willingness to offer thoughtful suggestions further enhances the service experience.

The proactive support offered by Office Solutions IT has received high praise from their clients. They go beyond meeting basic needs by continuously raising standards and making improvements. This commitment to quality helps businesses feel secure and supported in their IT environment.

Clients also value the empathy and understanding shown by this MSP. Many find them to be a reliable partner who delivers high-quality support while also being cost-effective. With a strong focus on security, clients feel confident knowing that their IT systems are managed by professionals who care about their well-being.

Overview

H&M Professional Computers is a managed IT services provider located in Glenroy, Victoria. This IT services company specializes in a range of solutions including computer repairs, data recovery, and antivirus services. They focus on delivering efficient support to individuals and small businesses, ensuring that their technology runs smoothly.

This MSP helps clients by providing timely assistance and expert advice tailored to their needs. Their friendly team is dedicated to resolving issues quickly and professionally, which builds trust among their clients. H&M Professional Computers is known for its commitment to high-quality service and effective problem-solving, making them a dependable choice in the local IT landscape.

What clients say about this company

Clients frequently commend this IT services company for their professionalism and quick response times. Many have shared positive experiences regarding their repair and maintenance services, appreciating the fair pricing and attentive approach. Feedback indicates that customers feel respected and valued during their interactions with the team.

Customers have also highlighted the effective communication and support they receive throughout the service process. Many clients express satisfaction with the efficient resolutions of their issues, often noting the timeliness and quality of the repairs. Overall, this MSP has built a reputation for delivering reliable and trustworthy IT services in their community.