How often should we back up our business files?

Updated

Backing up your business files regularly means making copies of your important data so you can restore it if something goes wrong. For most Australian small and mid-sized businesses, the question isn't just "how often?" but "how often is often enough to keep operations running smoothly without losing critical information?" The answer depends on how frequently your data changes and how quickly you need to recover after a disruption.

Why regular backups matter for your business

Data loss can happen due to hardware failure, accidental deletion, ransomware attacks, or natural disasters. When your files aren't backed up frequently, you risk losing hours, days, or even weeks of work. This downtime can halt staff productivity, damage customer trust, and potentially lead to compliance issues if you hold personal or sensitive information. For example, if your business processes customer orders or financial transactions daily, losing that data could mean lost sales and unhappy clients.

A typical scenario for an Australian SMB

Consider a Melbourne-based company with 50 employees that manages client projects and invoicing digitally. They back up their data once a week. One day, a ransomware attack encrypts their files on a Tuesday morning. Because their last backup was from the previous Saturday, they lose several days of project updates and financial records. Their IT partner helps them restore from the last backup, but the company still faces lost productivity and the cost of recreating missing data. If backups had been done daily or even multiple times per day, the impact would have been much less severe.

Practical checklist for your backup strategy

  • Ask your IT provider: How often are backups performed? Can backups be done daily or more frequently? What is the recovery time objective (RTO) and recovery point objective (RPO)?
  • Review backup locations: Are backups stored offsite or in the cloud to protect against physical damage or theft?
  • Test restores regularly: Can your IT provider show you successful restore tests? Backups are only useful if data can be recovered quickly and completely.
  • Check data scope: Are all critical files, databases, and system configurations included in backups?
  • Verify security: Are backups encrypted and access-controlled to prevent unauthorized access?
  • Implement versioning: Does your backup solution keep multiple versions of files to recover from accidental changes or ransomware?

Next steps

For Australian small and mid-sized businesses, a sensible backup schedule often means daily backups with secure offsite storage and regular restore testing. Your specific needs may vary depending on how fast your data changes and how critical uptime is to your operations. A trusted managed IT provider or IT advisor can help you assess your risks, design an effective backup and disaster recovery plan, and ensure it fits your budget and compliance requirements. Taking these steps proactively helps protect your business from unexpected data loss and costly downtime.

Tools & software for this topic

Not ready to change IT providers yet? These buying guides walk through tools your team can use to improve things on your own.

We may earn a small commission if you sign up with any of these tools and services, at no extra cost to you. We only feature tools that are appropriate for Australian businesses like yours.

Tools you can try right away

These tools line up with the topics in this guide and are commonly used by small and mid-sized businesses.

Acronis Cyber Protect

Best for: Best for SMBs wanting combined backup and malware protection in one solution

Integrated backup and cybersecurity for reliable data protection

Acronis Cyber Protect combines backup, disaster recovery, and cybersecurity features in a single platform. It is often used by businesses that want to reduce risk with integrated malware detection alongside data protection.

AvePoint Cloud Backup

Best for: Best for Australian SMEs needing comprehensive Microsoft 365 backup with granular recovery

Reliable cloud backup for Microsoft 365 with flexible restore options

AvePoint Cloud Backup offers cloud-to-cloud backup tailored for Microsoft 365 environments. It provides flexible restore options and supports a range of Microsoft 365 workloads, helping businesses reduce data loss risk and maintain productivity.

Backblaze Business Backup

Best for: Best for small businesses needing straightforward, unlimited cloud backup with easy recovery

Reliable cloud backup for continuous data protection and recovery

Backblaze Business Backup offers simple, unlimited cloud backup designed for small to mid-sized businesses. It is often used for continuous data protection with easy file restoration and minimal setup, helping reduce downtime and data loss risks.

Backupify (Datto)

Best for: Best for Australian SMEs needing straightforward Microsoft 365 data protection with managed support

Reliable cloud backup for Microsoft 365 with easy recovery options

Backupify (Datto) offers cloud backup focused on Microsoft 365 applications, helping businesses protect emails, files, and collaboration data. It is often used by teams wanting simple restore options and integration with managed IT services.

Box Business

Best for: Best for SMEs needing integrated backup with team file access and collaboration

Secure cloud backup with flexible file sharing and collaboration

Box Business offers cloud backup combined with file sharing and collaboration tools. It supports secure access and version control, helping teams work together while protecting data. Many customers use it to streamline backup and file management in one platform.

Carbonite for Business

Best for: Best for Australian small businesses needing straightforward cloud backup with easy restore

Reliable cloud backup with flexible recovery options for SMEs

Carbonite for Business offers cloud backup solutions designed to protect business data with flexible recovery options. It is often used by SMEs looking for reliable offsite backup managed through a simple interface.

Need hands-on help?

If you’d rather have a provider handle this for you, here are firms that work on Backup & Disaster Recovery in Australia.

Top firms for Backup & Disaster Recovery
Spirit Technology Solutions
Melbourne, Victoria

Overview

Spirit Technology Solutions is a managed IT services provider based in Melbourne, Victoria. They specialize in delivering reliable technical support and connectivity solutions for businesses and home users alike. With a focus on customer service, this MSP aims to ensure that their clients enjoy seamless experiences with their IT services.

This IT services company has established a solid reputation for their professionalism and attention to detail. Spirit Technology Solutions is dedicated to helping their clients maintain optimal uptime and security while providing thorough and prompt support. Their typical clients range from individuals to small and medium-sized businesses that seek dependable technology solutions.

What clients say about this company

Clients often commend this IT services company for their consistent follow-up and outstanding customer care. Many share positive experiences about their reliability and the impressive speed of their services. Spirit Technology Solutions is recognized for addressing issues efficiently and effectively.

Customers appreciate the thoroughness of Spirit Technology Solutions' service, noting that outages are rare and often brief. They express gratitude for the attention to detail and the professionalism shown by the support staff. Overall, feedback highlights a strong commitment to customer satisfaction and effective communication throughout the service process.

4.3★
New Domain Services
Melbourne, Victoria

Overview

New Domain Services is a managed IT services provider based in Melbourne, Victoria. They focus on delivering reliable IT solutions for businesses of various sizes, particularly benefiting small to medium enterprises that depend on effective technology. This IT services company aims to enhance operational efficiency, ensuring clients can focus on their core activities without worrying about their IT challenges.

Their offerings include a range of services such as network management, cybersecurity, and cloud solutions. They strive to provide proactive support and timely assistance, although they have faced challenges with their offshore support structure. Despite some recent feedback from clients regarding support responsiveness, New Domain Services remains committed to helping businesses achieve their IT goals.

What clients say about this company

Clients have shared mixed experiences with this managed IT services provider. While many have praised their solid service in the past, recent comments highlight concerns about the support provided by offshore teams. Some clients express frustration over long wait times and a lack of effective assistance when issues arise.

Overall, many long-time customers note a decline in the quality of support over the last year, compared to previous years of satisfactory service. This shift has led to disappointment, as clients seek reliable and knowledgeable help for their IT needs. Nonetheless, New Domain Services still has a loyal customer base that appreciates their longstanding dedication to service.

4.6★
PC Pitstop Port Macquarie
Port Macquarie, New South Wales

Overview

PC Pitstop Port Macquarie is a trusted managed IT services provider located in Port Macquarie, New South Wales. They focus on delivering a variety of IT support services tailored for both personal and business needs. This IT services company aims to resolve technology issues efficiently while ensuring reliable support and communication throughout the process.

They assist a diverse range of clients by offering services such as hardware support, security updates, and network solutions. With a strong emphasis on customer satisfaction, this MSP values professionalism and respect, fostering long-term relationships with their clients by providing expert guidance and practical solutions for their IT challenges.

What clients say about this company

Clients have expressed their approval of the responsive and knowledgeable staff at PC Pitstop Port Macquarie. Many appreciate how quickly their issues are resolved, often with staff taking the time to explain solutions and ensure their needs are met. Customers frequently mention the ease of communication and the supportive environment they experience when seeking assistance.

The professionalism displayed by the team has left a positive impression on clients, who feel respected and valued. They highlight their ability to handle technical tasks effectively, contributing to a sense of trust in the services provided. Overall, client feedback reflects a strong endorsement of this IT services company's approach to customer care and technical expertise.

4.7★
West Coast IT
Wangara, Western Australia

Overview

West Coast IT is a managed IT services provider based in Wangara, Western Australia. They specialize in offering reliable IT support and computer repair services to businesses and individuals in need. This IT services company focuses on ensuring uptime and operational efficiency for their clients by addressing technical issues promptly and effectively.

This MSP serves a diverse range of clients, from small businesses to individual consumers. They excel in providing straightforward and transparent solutions, helping customers understand the processes involved and the importance of proper device management. By prioritizing security and responsiveness, they build lasting relationships based on trust and professionalism.

What clients say about this company

Clients appreciate the prompt and efficient service they receive from West Coast IT. Many have noted the team's professionalism and respect during interactions, particularly when handling repairs and technical issues. Customers feel informed throughout the process, which enhances their overall experience.

West Coast IT has earned positive feedback for their ability to resolve complex issues without upselling unnecessary parts or services. By focusing on transparent communication and effective problem-solving, they have developed a reputation for quality care that clients trust and recommend to others.

4.9★
MCG Computer Australia
South Melbourne, Victoria

Overview

MCG Computer Australia is a managed IT services provider located in South Melbourne, Victoria. They specialize in offering comprehensive IT support, cybersecurity solutions, and backup services for a range of clients, from individuals to small businesses. Their focus on security and reliability allows them to tailor their services effectively to meet specific client needs.

This IT services company excels in maintaining the smooth operation of technology systems. They provide effective support for various issues, ensuring that clients experience minimal downtime. MCG Computer Australia is dedicated to making technology work seamlessly for their clients.

In addition to technical support, this MSP emphasizes clear communication and thorough solutions. Their team is committed to understanding client requirements and delivering results that enhance both performance and security. With a proven approach to IT management, they foster long-lasting client relationships built on trust and expertise.

What clients say about this company

Clients consistently share positive experiences with MCG Computer Australia, highlighting the professionalism of their staff. Many appreciate the clarity with which the team explains technical processes, making IT management more accessible for everyone. This ability to communicate in simple terms enhances client satisfaction.

The thoroughness of MCG Computer's services is frequently mentioned in feedback. From routine maintenance tasks to extensive security upgrades, customers report that the team diligently addresses all aspects of IT support. Clients feel reassured knowing that potential threats are properly managed and that their systems are secure.

Clients also commend the empathetic and supportive approach taken by MCG Computer. Whether helping to recover data from faulty devices or setting up new systems, the team ensures a smooth transition. This commitment to quality service reinforces their reputation as a dependable IT partner.

4.9★
Office Solutions IT Perth
Osborne Park, Western Australia

Overview

Office Solutions IT Perth is a managed IT services provider based in Osborne Park, Western Australia. They focus on delivering high-quality IT support, cyber security solutions, and proactive help desk services to small and medium-sized businesses. By prioritizing customer needs, they ensure that their clients can operate smoothly and securely.

With a strong emphasis on responsiveness and security, this IT services company stands out for their commitment to keeping clients' systems running efficiently. They understand that technical issues can arise unexpectedly, so they offer quick and reliable support. Their proactive approach allows them to identify and address potential problems before they affect operations.

Typical clients include small business owners who require dependable IT support and want to ensure their data is secure. Office Solutions IT helps these clients by offering tailored services that address their specific needs. Through their expertise, they enable businesses to focus on growth while leaving IT concerns in capable hands.

What clients say about this company

Clients appreciate the responsiveness and support provided by this managed IT services provider. Many have shared that clients can rely on Office Solutions IT to be there when urgent issues arise, receiving quick responses and effective solutions. The team's willingness to offer thoughtful suggestions further enhances the service experience.

The proactive support offered by Office Solutions IT has received high praise from their clients. They go beyond meeting basic needs by continuously raising standards and making improvements. This commitment to quality helps businesses feel secure and supported in their IT environment.

Clients also value the empathy and understanding shown by this MSP. Many find them to be a reliable partner who delivers high-quality support while also being cost-effective. With a strong focus on security, clients feel confident knowing that their IT systems are managed by professionals who care about their well-being.

4.9★

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