Setting up remote access to your office server means allowing your staff to connect securely to your business's central computer system from outside the office—whether from home, on the road, or at another site. This setup lets employees access files, applications, and data as if they were physically in the office, supporting flexible work arrangements and business continuity.
Why remote access matters for Australian SMBs
For small and mid-sized businesses in Australia, reliable remote access can reduce downtime and keep your team productive during disruptions like extreme weather, public transport strikes, or unexpected office closures. Without secure remote access, staff may be forced to work offline or delay tasks, risking lost productivity and frustrated customers. Moreover, improperly configured remote access can expose your business to cyber risks such as unauthorised data breaches or ransomware attacks, which can damage customer trust and complicate compliance with privacy obligations.
A typical scenario: How a 50-person company benefits
Imagine a 50-employee marketing agency based in Melbourne. When COVID-19 restrictions hit, they needed to quickly enable remote access to their server where client files and project management tools were stored. Their existing IT provider set up a Virtual Private Network (VPN) with multi-factor authentication and regular monitoring. This allowed staff to work securely from home without interruption, maintaining client deadlines and protecting sensitive data. The agency avoided costly downtime and maintained their reputation for reliability.
Checklist: How to get remote access set up safely and effectively
- Ask your IT provider: What remote access methods do you recommend (VPN, Remote Desktop, cloud alternatives), and how do you secure them?
- Check security measures: Is multi-factor authentication (MFA) enabled for remote logins? Are access permissions regularly reviewed and limited to necessary users?
- Review backup and recovery plans: Are server data backups up to date and stored securely offsite or in the cloud?
- Assess network security: Does your provider monitor for unusual login attempts or potential breaches?
- Test access: Can you confirm that remote connections are stable and fast enough to support your team's daily tasks?
- Understand support options: What is the response time if remote access issues arise outside business hours?
Next steps
Setting up remote access involves technical configuration and ongoing management to balance convenience with security. It's wise to discuss your specific needs and risks with a trusted managed IT provider or IT advisor familiar with Australian SMBs. They can help design a solution that keeps your business running smoothly while protecting your data and reputation.