Help Centre

Learn about managed IT topics for Australian businesses and quickly jump to providers who offer each service.

Looking for something specific?

Servers & Infrastructure

Should my business use a VPN for remote workers?

A VPN secures remote workers' connections by encrypting data between their devices and your business network, reducing cyber risks and supporting compliance for Australian small businesses.

Read More...
Australia Servers & Infrastructure Small Business

Why does our server backup fail sometimes?

Server backup failures can put your business data at risk, causing downtime and lost productivity. Understanding common causes and what to check can help you improve your data protection.

Read More...
Australia Backup Servers & Infrastructure Small Business

You take care of your customers. Let a real IT partner take care of you.

Thousands of Australian businesses trust us to find the right IT help. Whether It’s Security, Support, or Your Network — We Help You Find the Right IT Team.

Can I run a business server without in-house IT staff?

Running a business server without in-house IT staff is possible but requires reliable external support to avoid downtime, data loss, and security risks. Here's what Australian SMBs should consider and ask their IT providers.

Read More...
Australia Servers & Infrastructure Small Business

How do I know if my server hardware is outdated?

Outdated server hardware can cause downtime, security risks, and lost productivity. Learn how to spot ageing servers and what to ask your IT provider to keep your business running smoothly.

Read More...
Australia Servers & Infrastructure Small Business

Should we invest in a network-attached storage device?

A network-attached storage (NAS) device offers centralised file storage and backup, helping Australian SMBs reduce data loss risks and improve staff productivity. Learn what to consider before investing.

Read More...
Australia Network Servers & Infrastructure Small Business

Do we really need a server for our small office?

A dedicated server can centralise your business data, improve security, and reduce downtime risks, but whether your small office needs one depends on your workflows and data management practices.

Read More...
Australia Servers & Infrastructure Small Business

Why does our server take so long to start up?

Slow server start-up often signals hardware or software issues that can disrupt productivity and increase risks. Understanding the causes and asking the right questions helps keep your business systems reliable.

Read More...
Australia Servers & Infrastructure Small Business